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User profile for user: Frankgorsqen
Frankgorsqen Author
User level: Level 1
8 points

This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection).

I'm getting an error trying to play purchased movies on the TV app on my 2016 MacBook Pro (15-inch).


The error message states,

"The selected movie won’t play on your display. This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection)."


Device: MacBook Pro (15-inch, 2016)

Processor: 2.9 GHz Quad-Core Intel Core i7

16 GB RAM

Built-in Retina Display (2880x1800)


OS: MacOS Big Sur 11.2.1 (most recent)


I have already tried the following troubleshooting steps:

  • Boot in safe mode
  • Restart device
  • Re-authorize device in the TV app


MacBook Pro 15″, macOS 10.14

Posted on Feb 16, 2021 12:33 PM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,490 points

Posted on Feb 16, 2021 12:48 PM

Verify your display settings.

Is the built-in screen using default resolution?

Is the built-in screen using default display profile?

Any external monitor attached?

Have you tried without any attached USB-C/Thunderbolt peripherals (to help find the culprit, if any of them)?

If you have any screen capturing software active, then disable that.

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
143,490 points

Feb 16, 2021 12:48 PM in response to Frankgorsqen

Verify your display settings.

Is the built-in screen using default resolution?

Is the built-in screen using default display profile?

Any external monitor attached?

Have you tried without any attached USB-C/Thunderbolt peripherals (to help find the culprit, if any of them)?

If you have any screen capturing software active, then disable that.

Reply

This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection).

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