This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection).

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This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection).

I'm getting an error trying to play purchased movies on the TV app on my 2016 MacBook Pro (15-inch).

The error message states,

"The selected movie won’t play on your display. This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection)."

Device: MacBook Pro (15-inch, 2016)

Processor: 2.9 GHz Quad-Core Intel Core i7

16 GB RAM

Built-in Retina Display (2880x1800)

OS: MacOS Big Sur 11.2.1 (most recent)

I have already tried the following troubleshooting steps:

Boot in safe mode
Restart device
Re-authorize device in the TV app

MacBook Pro 15″, macOS 10.14

Posted on Feb 16, 2021 12:33 PM

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Answer 1

Best reply

Urquhart1244

Community+ 2024

Level 10

139,812 points

Feb 16, 2021 12:48 PM in response to Frankgorsqen

Verify your display settings.

Is the built-in screen using default resolution?

Is the built-in screen using default display profile?

Any external monitor attached?

Have you tried without any attached USB-C/Thunderbolt peripherals (to help find the culprit, if any of them)?

If you have any screen capturing software active, then disable that.

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Answer 2

Feb 17, 2021 4:32 AM in response to Frankgorsqen

Then it seems that the message itself is erroneous, and I would advise you to contact an expert from the Apple Support staff about that.

Start your support request online: Get support - Apple Support

or phone them: Contact Apple for support and service - Apple Support

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Answer 3

Frankgorsqen Author

Level 1

8 points

Feb 16, 2021 2:02 PM in response to Urquhart1244

I'm using the default display settings, default resolution. I don't have anything attached to my computer except the Apple charger that was provided with my computer. No screen capturing software, either.

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This movie can be played only on displays that support HDCP (High-bandwidth Digital Content Protection).

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