Apple Support email informing changes has big flaw...
It happened to us today .. which can happen with any of you so be aware of this big flaw and raise your voice...
So a hacker somehow get's into my apple id, here is what hacker does...
- Change Apple Id (Apple ID 1 to Apple ID 2)
- Able to update the phone number in the account
Now i wake up as the great Apple Support sends us an email which is as follows...it is impossible to reset the account as instructed by email (or atleast 6 hours of call and talking with 5 different Apple reps could not suggest)....
so let us try few things here...
- which apple id, i should use to login?? the Apple ID 2?? ok, so next, oops i don't know the password, hacker changed it... ok so let us try to do "forgot password" fine.. next screen, Apple asks me to put mobile number,, oppssss... hacker changed it,, now guess will Apple give you any other alternative... oh if you think yes,, ,you are dammm.. wrong.. no other option so end of story....
- you want me try with my original Apple ID 1,,, ok fine.. oh no.. Apple refuses to recognize the Apple Ida... can god help, may be but for now.. nothing end of story, you can not move an inch
- Ok, is there any other option if you call Apple Support.. no..
Conclusion: Apple by sending this email is doing a checkbox that they have informed you but a big security flaw because it is impossible to recover/reset your account ..
Well many of you will be asking ... how the hacker get into my Apple Id at first place.. once i get to know, may be i will let you know...
Dear <>,
The following changes to your Apple ID, Apple ID 1 were made on August 5, 2020 at 5:40:09 PM GMT+5.50:
Apple ID
Email address(es)
If you did not make these changes or you believe an unauthorized person has accessed your account, you should change your password as soon as possible from your Apple ID account page at appleid.apple.com
[Edited by Moderator]
MacBook Air 11″, OS X 10.11