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Level 1

4 points

WiFi connection problems

I just installed the software upgrade and now my iPad will not connect to the Wi-Fi. I tried all the usual steps of turning things on and off and resetting the network settings. No help. My iPhone connects just fine. What next?

iPad Pro 9.7-inch WiFi, Cellular

Posted on Aug 6, 2020 8:47 AM

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Level 10

103,335 points

Posted on Aug 6, 2020 10:47 AM

Hello,

You will need to call Apple for diagnosis.

Contact AppleCare

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Best reply

Level 10

103,335 points

Aug 6, 2020 10:47 AM in response to kip243

Hello,

You will need to call Apple for diagnosis.

Contact AppleCare

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WiFi connection problems

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