iPad won’t connect to Wi-Fi
New iPad won’t connect to Wi-Fi. All other devices are fine. Have reset network settings, shut iPad down, did hard reset all to no avail
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New iPad won’t connect to Wi-Fi. All other devices are fine. Have reset network settings, shut iPad down, did hard reset all to no avail
Start here:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your network. The resolution is relatively simple; you may only need to temporarily disable or remove the Security App and/or VPN.
DHCP is frequently used to automatically obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.
If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.
Start here:
If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your network. The resolution is relatively simple; you may only need to temporarily disable or remove the Security App and/or VPN.
DHCP is frequently used to automatically obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.
If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.
What happens when you try?
Any error messages?
Thank you. I’ll try that. I’m sure is something simple like that.
iPad won’t connect to Wi-Fi