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iPad Air won’t connect to Wi-Fi

iPad Air will not connect to Wi-Fi. Have tried logging off and on and signing in and out


Posted on Apr 22, 2022 6:42 PM

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Question marked as Best reply

Posted on Apr 23, 2022 8:49 AM

Check the Wi-Fi connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

See this Apple article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

 

Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support

 

How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac

How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac - Apple Support


2 replies
Question marked as Best reply

Apr 23, 2022 8:49 AM in response to vrana241

Check the Wi-Fi connection, see the following Apple articles:

Connect to Wi-Fi on your iPhone, iPad, or iPod touch

Connect to Wi-Fi on your iPhone, iPad, or iPod touch - Apple Support

 

See this Apple article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

If your iPhone, iPad, or iPod touch won't connect to a Wi-Fi network - Apple Support

 

Recommended settings for Wi-Fi routers and access points

Recommended settings for Wi-Fi routers and access points - Apple Support

 

If you need help with your Wi‑Fi password

If you need help with your Wi‑Fi password - Apple Support

 

How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac

How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac - Apple Support


Apr 23, 2022 9:10 AM in response to vrana241

Start here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support


If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for your network. The resolution is relatively simple; may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address from your WiFi Router. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.

iPad Air won’t connect to Wi-Fi

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