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iPad pro 2022 unable to discover wifi 6e

Hello,


Would like to connect my new iPad pro 2022 to wifi 6e

to asus rog rapture gt-axe 11000.

To see whether it helps to lower network latency / ping

in online gaming.


Is there any reason why the ipad can only discover the 2.4Ghz and 5Ghz only

but unable to discover the 6Ghz

also unable to join manually - as it fails to find it.


Tried most tips, no luck so far.


Any idea would be much appreciated - Thanks

iPad Pro, 11-inch, 4th Gen, Wi-Fi

Posted on Nov 17, 2022 7:02 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 18, 2022 3:54 PM

Here is some connection troubleshooting for wi-fi provided by Apple. If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

Then I would check the documentation with the router to verify settings and matches to this support document Recommended settings for Wi-Fi routers and access points - Apple Support


Otherwise I would recommend using the Get Support link at the top of the page here to contact Apple Support for assistance with this.

12 replies
Question marked as Top-ranking reply

Nov 18, 2022 3:54 PM in response to Zimb-y

Here is some connection troubleshooting for wi-fi provided by Apple. If your iPhone or iPad won't connect to a Wi-Fi network - Apple Support

Then I would check the documentation with the router to verify settings and matches to this support document Recommended settings for Wi-Fi routers and access points - Apple Support


Otherwise I would recommend using the Get Support link at the top of the page here to contact Apple Support for assistance with this.

Jan 17, 2023 10:56 AM in response to rlfinch33

Please double check what you are stating. My iPad Pro 2022 is in fact connected on a Wi-Fi 6e network on 6Ghz frequency.


iPad Pro - Apple check the specs here- I’ve included the information that states 6E network beliw



here’s the article that explains. Like I stated I have a segmented 6Ghz only 6E network. As the article states below, Apple devices can only find a 6e network if you have also enabled the 2.4 and 5Ghz frequencies


Use Wi-Fi 6E networks with Apple devices - Apple Support


and here’s another article validating what I stated earlier and reinforcing what Apple provided above.


https://www.jiribrejcha.net/2022/11/ipad-pro-wi-fi-6e-scanning-and-6-ghz-ssid-discovery/


thank you for chiming in though. The community only gets better with more participation.


Jan 14, 2023 6:26 AM in response to Zimb-y

Chris,


While my iPad Pro 2022 cannot see the network broadcast, I can manually add it. I just add the network manually under wifi in settings and type in its broadcast name and password and can connect. It is super frustrating, but I get amazing download and upload speeds most of the time and even over 1Gb up and down. Full disclosure (I have 2Gb symmetrical fiber so your speeds may vary). Most of my android devices that do have 6E compatibility do perform better and they can see the network. I hope Apple implements a better solution in firmware updates and in future products. All I can say is my 2022 iPad Pro is the fastest wifi enabled Apple device I have

Nov 19, 2022 7:47 PM in response to ChrisJ4203

Hello Chris,


Thank you for replying.

Went through all mentioned steps 1 by 1.

The ipad remains unable to discover the 6Ghz network.


Also tried to contact apple support,

likely chatted to one who is not a subject matter expert.


Should anyone come across similar issue,

or have a solution in mind,

please share, it would be much appreciated.

Jan 3, 2023 1:02 AM in response to Zimb-y

no currently available Apple product is compatible with a 6GHz network. Period. I read some B/S help article from Apple saying that if you were attempting to connect to a Wi-Fi 6E network that it was better if the router also had 2.4 and 5 GHz radios all set with the same SSID/password. LMAO! In other words a mesh network that would select the best band for each device to connect to… which since the router wouldn’t even recognize the Apple product as being able to receive a 6GHz signal? It would just connect to it via either the 2.4 or 5 GHz bands anyway. I learned this all the hard way by wasting $1200 on a 6E “Atlas Max” (Max=Horse ****) router only to be using the 6 GHz channel as a $1000 back haul channel. To my knowledge, unless you buy one of the now widely available adapters, there is no consumer level product that uses or plans to use 6E. Reason being that if there is so much as a pane of glass between client and server 6GHz radio waves just can’t get thru it. If you have an open air area with no walls or corners then you might get some small benefit from it. But for the vast majority of real world environments? It’s garbage.

Jan 16, 2023 5:20 PM in response to ChrisJ4203

There’s nothing wrong with my device. I just have a 6ghz only Wi-Fi6e network which is why my iPad can’t see it. Like another user noted Apple relies on 5ghz and 2.4Ghz to find networks. So having a 6Ghz network only is what’s preventing my iPad from seeing the network. Again this is due to how Apple implemented the Wi-Fi scanning. If Apple does update this in a firmware update, it would work as good as any of the android devices in terms of network scanning and identification. Until that’s done, I just manually add the 6e network which Apple believes is “hidden”

Jan 17, 2023 10:34 AM in response to MLo23

i hate to tell you this MLo what you’re saying simply isn’t true. And a firmware update wont help because the inability to “see” a 6GHz network is not a software shortcoming. Rather, its a hardware issue. Think of it like an AM/FM radio. If your stereo doesn’t have an AM antennae then you aren’t going to be listening to AM radio. The reason you’re able to connect to your router’s mixed network is because the way intelligent mesh networks are programmed to work. I.E. they smartly analyze all connecting clients to determine not only which node will provide that client with the strongest signal, but also which bandwidth will be the most optimal for that client to use. In any currently existing Apple product, depending on your distance from the router/access point/node/extender/repeater that will either be the 2.4 GHz band or the 5GHz band. It will not, I’m afraid, be the 6GHz band as like I said earlier, Apple products do not at this time contain the hardware necessary to receive or transmit 6GHz signals. Period.


Jan 24, 2023 12:11 PM in response to Zimb-y

The iPad Pro 2022 model will most definitely find and connect to a 6G (6E) band. Most routers that offer a 6G band are "Tri-Band" routers (2.4Ghz , 5Ghz and 6Ghz). Before you begin check that your router and iPad have the latest updates installed. When setting up your router it's best to give each band a unique name (SSID).


For example: 2.4Ghz: SlowDirt, 5Ghz: FasterYet_5G and 6GHz: WarpSpeed_6G. You can still use the same password for each band. Non-6G capable devices will not see the 6G band; but the iPad Pro 2022 model will see it in WiFi settings.


In your router settings make sure that the SSID for each band is visible (i.e. not hidden). Suggest turning off "Smart Connect" or "Fast Connect" options; wherein the router decides what band a device should connect to.


Following the above suggestions should give you what you want...6G speed on your iPad. If you have additional issues please follow the self-help suggestions given by others.


NOTE: 6G has an even more reduced throughput than 5G (i.e. the ability to cover long distances or pass-through walls).

iPad pro 2022 unable to discover wifi 6e

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