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💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
Last week I ordered a replacement for my right Airpod. Once I received it, I promptly sent the faulty right Airpod back and was emailed a few days later that Apple had received it. It has since been a week since I received that email and the transaction for the non return fee is stuck on pending. Will I be charged or will I receive a refund?
"Pending" is a card-hold authorisation, if you use a debit card this means the money will come out of your account balance and you won't be able to spend it. This is a security hold to make sure you return the defective Airpod.
As Apple have received it, there could have been a problem in releasing the payment. Normally this can totally depend on your bank processing it. It does time out after a while and you would be refunded, but you'd be best contacting your bank or financial institution with proof Apple have received it for more help.
"Pending" is a card-hold authorisation, if you use a debit card this means the money will come out of your account balance and you won't be able to spend it. This is a security hold to make sure you return the defective Airpod.
As Apple have received it, there could have been a problem in releasing the payment. Normally this can totally depend on your bank processing it. It does time out after a while and you would be refunded, but you'd be best contacting your bank or financial institution with proof Apple have received it for more help.
Non-return fee stuck on "pending" after sending back Airpod that I replaced
