Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

MacBook frozen

My Mac screen is frozen and all I see is what is below. Pls help.

MacBook Pro with Touch Bar

Posted on Aug 6, 2020 11:02 AM

Reply
Question marked as Best reply

Posted on Aug 6, 2020 11:08 AM

Disconnect anything connected to the Mac (except power), press and hold the power/Touch ID button for 10 seconds, release it then press it once briefly and release. Your Mac should boot normally.

3 replies

MacBook frozen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.