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Level 1

4 points

MacBook Pro frozen

my MacBook Pro is frozen. I do not see the cursor. What should I do?

MacBook Pro 13″, macOS 10.12

Posted on Apr 15, 2021 3:41 PM

Top-ranking reply

Community+ 2024

Level 10

189,162 points

Posted on Apr 16, 2021 8:02 AM

Grace1grace2 wrote:

my MacBook Pro is frozen. I do not see the cursor. What should I do?

Force a shut down by holding the power button/TouchID for ~6-10 sec

reboot and try again.

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