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Level 1

4 points

MacBook completely frozen, cannot move the cursor

MacBook completely frozen, cannot move the cursor.

MacBook Pro 13″, macOS 10.15

Posted on Aug 29, 2022 10:49 AM

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Level 9

51,116 points

Posted on Aug 29, 2022 12:22 PM

Hi,

Hold down the power button for up to 10 seconds until your Mac shuts down, then boot normally.

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