You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud Account Security Breach

Received a voice message from Apple Support staring my iCloud security information was breached and to not use any of my financial information connected to my phone. Legit or scam?


I am suspicious because no number was left to call or any follow up options were left in the message

Posted on Aug 6, 2020 11:40 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 6, 2020 11:45 AM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

3 replies
Question marked as Top-ranking reply

Aug 6, 2020 11:45 AM in response to ADavis29

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

iCloud Account Security Breach

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.