Scam?
I got a phone message from a 1-800 number not to use any financial information on my phone until I clear up my iCloud account. Press 1 to speak with “Apple Support”. Doesn’t sound right to me.
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Apple does not make such calls.
All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support