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Level 1

4 points

the iphone could not be updated. An unknown error occurred (9)

when I try to update or restore factory settings - I am getting an error 'the iphone could not be updated. An unknown error occurred (9)'. What can I do to go past this error

iPhone 5s

Posted on Aug 6, 2020 12:11 PM

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sberman

Level 10

264,825 points

Posted on Aug 6, 2020 12:12 PM

If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

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the iphone could not be updated. An unknown error occurred (9)

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