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iPhone won’t update or restore

Tried several times to restore and update xs max tried different cable, message said can’t be updated, must restore to factory settings, when I try I get error occurred (4013). Anything else I can try before taking or sending in for repairs?

iPhone XS

Posted on Jul 19, 2021 4:37 PM

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Question marked as Top-ranking reply

Posted on Jul 19, 2021 4:48 PM

Gwdteach wrote:

Tried several times to restore and update xs max tried different cable, message said can’t be updated, must restore to factory settings, when I try I get error occurred (4013). Anything else I can try before taking or sending in for repairs?

error 4013 If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

1 reply
Question marked as Top-ranking reply

Jul 19, 2021 4:48 PM in response to Gwdteach

Gwdteach wrote:

Tried several times to restore and update xs max tried different cable, message said can’t be updated, must restore to factory settings, when I try I get error occurred (4013). Anything else I can try before taking or sending in for repairs?

error 4013 If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

iPhone won’t update or restore

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