Icloud storage
I bought more icloud storage on gamily plan, but my phone is still saying storage is full. How can I change that?
iPhone X, iOS 13
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User profile for user:
Brian_P7
User level:
Community Specialist
Hey jaimebellamy,
We understand your iPhone storage is full and you recently purchase additional iCloud storage space to try to help out.
If it's your local iPhone storage which is full, purchasing additional iCloud storage space won't allow you to store more information on your iPhone. This will only allow you to store more data on iCloud.
If your photos and videos are taking up a large amount of your local storage space though, you could always use iCloud Photos to optimize your storage space:
If you have Messages data taking up a large amount of local space, you can also keep your messages in iCloud using these steps:
Keep all your messages in iCloud
Lastly, for more help with finding opportunities to create space on your iPhone, check your storage using the steps found here:
How to check the storage on your iPhone, iPad, and iPod touch
Take care!