Apple ID Help

AnneTaylor1988 wrote:

When trying to download an App I get the following message.

Your account has been disabled in the App Store and ITunes.

what could be wrong?

see >>> https://support.apple.com/en-ca/HT204106

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.    

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   

iTunes Support – world wide 

Apple Support schedule phone call       

If necessary, try Twitter

https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.