Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

First time start up issue

First time start up. Stuck at window after language choice. Window is about Bluetooth pair up.

Screen frozen. What to do?





iMac Pro

Posted on Aug 7, 2020 4:33 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 7, 2020 5:25 PM

Apple Bluetooth keyboards have a power switch on the upper right-hand outside edge of the battery bulge.


Edit: just noticed that you appear to have a wired keyboard. There is no switch for that keyboard.


Second Edit: Try: How to reset the SMC of your Mac - Apple Support

5 replies

First time start up issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.