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Amandajoli Author

Level 1

4 points

Backups

Why won’t my phone back up? It says I don’t have enough storage but my phone is new and I’ve barely used any of my storage. With that being said it still won’t allow me to back up.

iPhone 11, iOS 13

Posted on Aug 7, 2020 5:53 PM

Top-ranking reply

FoxFifth

Level 10

472,239 points

Posted on Aug 7, 2020 6:32 PM

If you are attempting to backup to iCloud, if you had a previous phone or have other devices they may be using your free 5GB of storage. You can delete the backups of previous phones if you no longer need them. See: Manage your iCloud storage - Apple Support

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Backups

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