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my iPad is connected to my router but cannot access the internet, other devices are working fine

my iPad is connected to my router but cannot access the internet, other devices are working fine

Posted on Aug 7, 2020 8:51 PM

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Question marked as Top-ranking reply

Posted on Aug 8, 2020 10:42 AM

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

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Question marked as Top-ranking reply

Aug 8, 2020 10:42 AM in response to GavNic1997

Hello,


Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.


If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

my iPad is connected to my router but cannot access the internet, other devices are working fine

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