iPhone data storage in email app
I have over 3 GB of data in my email app and I do not know how to delete it. I have deleted all emails and messages but nothing seems to delete data from the app
iPhone 6s Plus, iOS 12
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I have over 3 GB of data in my email app and I do not know how to delete it. I have deleted all emails and messages but nothing seems to delete data from the app
iPhone 6s Plus, iOS 12
Hi 1944Bill,
Thanks for getting in touch with Apple Communities. It seems to me that the Mail app size is over 3GB when you navigate on your iPhone to:
Settings > General > iPhone Storage > Mail
The solution here would be to remove the email account off your phone, then re-add it. This should "purge" all email data off your phone. I always do this when I see my Mail app storage getting too high.
The following steps can be followed to remove an email account off your iPhone:
You can follow the steps at the following link to set up the email account again:
https://support.apple.com/en-us/HT201320
To reduce the rate that the Mail app consumes data on your iPhone's storage, you can disable the downloading of remote content. This means images and similar "rich content" will not load when you read an email:
Let me know if this advice helps. If you have any further questions or you feel I have misunderstood your query, feel free to reach out here.
Kind regards,
adh77
Hi 1944Bill,
Thanks for getting in touch with Apple Communities. It seems to me that the Mail app size is over 3GB when you navigate on your iPhone to:
Settings > General > iPhone Storage > Mail
The solution here would be to remove the email account off your phone, then re-add it. This should "purge" all email data off your phone. I always do this when I see my Mail app storage getting too high.
The following steps can be followed to remove an email account off your iPhone:
You can follow the steps at the following link to set up the email account again:
https://support.apple.com/en-us/HT201320
To reduce the rate that the Mail app consumes data on your iPhone's storage, you can disable the downloading of remote content. This means images and similar "rich content" will not load when you read an email:
Let me know if this advice helps. If you have any further questions or you feel I have misunderstood your query, feel free to reach out here.
Kind regards,
adh77
Did not help
Sorry after checking again it seems to have worked
Hi 1944Bill,
Thank you for your prompt response. I am glad you could resolve this issue.
Feel free to reach out on Apple Communities with any further questions.
kind regards,
adh77
iPhone data storage in email app