Are the new mac laptop's lithium batteries compliant for world air shipping?
P{lease someone that knows for sure please answer. No one at Apple seem to know
and is quite frustrating.
Thanks,
Mike
MacBook Pro 16″, macOS 10.15
Instead of going to the post office go to a FedEx or UPS Store or some other shipping store which helps prepare packages for shipping. The rules for what batteries and devices are eligible are complicated as are the proper labeling requirements. The rules for a device containing a Lithium-Ion battery are different than the rules for transporting a stand-alone battery. I took some special training for shipping Lithium-ion batteries which included all types, but I only ship a certain type so I barely recall all the specifics. It is not something that can easily be explained here or even over the phone is details of the laptop can matter. Take it to a professional shipper and have them assist you in preparing the device.
AFAIK, the battery on the 16" model is at the upper range of what is allowed to be easily shipped (100 Watt-hours).
Any Apple documents pertaining to shipping Lithium-ion batteries are most likely only meant for certain Apple employees so anyone you speak with from a support perspective (even at Apple) may not have access to those privileged internal documents. Like I said if you are shipping a device to Apple for service, then Apple will provide you with the necessary shipping container and labels to ship it correctly. Apple is not a shipping company so it is not surprising Apple does not provide shipping guidelines in general.
As I said before the shipping guidelines for Lithium-ion batteries is complex even when the battery is contained within a product and some of the rules do vary by region. International shipments also have slightly different rules. Only a shipping carrier can help you with properly preparing a product containing Lithium-ion batteries. The UPS document I linked earlier is one of the few I could easily find online with a quick search and it is presented in a relatively easy to understand format. I believe it contains most of the information you are after.
That document refers to iPad you asked about MacBook Pro.
The postal service, FedEx, UPS, all ship thousands of Mac computers daily. They know the rules. They are the shipping experts. If they did not accept Mac computers for shipping they would be hurting financially. You'll have to work out your issue with the shippers. I imagine they know exactly what Mac computers contain for batteries and what they accept for shipping.
Apple does not normally reply or participate here.
If you want to contact Apple and ask them do so here: https://www.apple.com/contact/
The one possible snippet you may need is that the largest MacBook battery, the one for the 16-in MacBook Pro is rated as a 100W-H Lithium-Polymer battery. That is why it is allowed as a carry-on on airplanes (larger may not be).
Compliant with what?
MacBook Pros/Airs are shipped all over the world. You'll have to better explain your issue.
Yes, apple ships computers all over the world yet when I call no one can answer a simple question..
It’s very apparent you have never sent a computer by email. If you did, you would know the the postal service is very concerned with the batteries in the computer and require them to be removed for air travel. As of very recent however, the new lithium technology in the enclosed in MacBooks meets the air travel requirements so they need not be removed. The are encased differently then most other laptops. I need this confirmed so that when I bring this to the post office of Fed, or DHX, I can show them that the batteries can remain in the computer during shipping. Someone please confirm this and send me the link where it confirmed so that I may go to the Post Office without going through a big headache...
OK, But now that we know a little of what you are asking and what organization you are implying when you say compliant, everyone who orders a MacBook notebook computer in the world has that computer travel by air to its destination. I have traveled to several continents with my MacBook Pr and never had any issue boarding a plane. Millions of business travelers fly with their laptops every day without issue. So I'd hazard a guess and say there is no issue flying with a laptop computer.
Now that we know you are specifically referring to the Post Office or FedEx, both these organizations ship millions of computers and I'm sure they are very familiar with how to do it. Ask them if you have an issue and want to know what their "compliance" rules are.
I tried to help you but obviously you are not interested.
The shipping people at the counter are only know General and are generally unaware of new developments in Air mail compliance law. Apple, however SHOULD know the laws and I would love for them to send me something to show the shipping company that sending the computer whole with the batteries included is allowed. The shipping clerks never know what going on..they simply have the papers forms and stamps. They’re clerks without information. They’re trained for a few tasks for which anything different occurs they are unprepared for.
I can't send corrosive liquid by mail either. Go into a post office and very promently displayed are their restrictions. Every time I mail a package I'm asked it it contains dangerous items. It is their rules you have an issue with not the batteries or their compliance with some non-postal service entity. If the postal service won't ship computers with batteries you'll have to find an alternate method to ship.
The new new batteries are compliant and as soon as sends me the information they have, I can send it. That’s the whole purpose of this discussion. I need that information, they have legal document for each of their devices regarding air travel.
[Edited by Moderator]
Guys, look at the apple literature below. See how it explains World Air Travel Policy in regard the mailing? I need this document for the mac 16 inch battery to avoid dealing the mind numbing ignorance typically exhibited from clerks at the post office, fedex, or DHX. Bringing a laptop onto an aircraft when you are traveling with it is different than shipping. Apple products are different from other computers in that they have “encased” the batteries. This is why policy was created. Ive gone to the Apple store -no one knows. I have called Apple and only a small division seems to have that knowledge, no one at Apple seems to know how to get a hold of them. This is the only document the apple kid on the phone had access to and when he tried to get more information himself, he couldn’t get it. Please some one at Apple send me your legal air policy shipping document like that below, so that I may Be reunited with my computer. Thank you
No, I’m sorry they do not know. I had one clerk asking me to remove the battery from iPad. It took me quite some time to explain to the clerk, that one doesn’t remove iPad batteries. Apple itself directs questions here and often people here DO have unexpectedly useful things to say or provide others with, otherwise I would not have bothered. When a postal worker needs-to be explained what an iPad is ...and that a person doesn’t simply remove the buttery like in other devices, you can not say they know about shipping. Yes, someone there does, but not the people that greet the public. They do not even know what Apple is half the time. This is the point. Alas, I‘m almost ready to give up. By the Way, Apple people read and monitor these messages, so my dear moderator why not help? After all, it is your own system that directs people here.
I can not believe that not a single person here on this discussion board along with moderators who read these messages can’t find one document that Apple has regarding shipping a 16 inch Mac laptop. It is one simple task. If it was as easy as just going to the shipping company, I’ve already done that. They are as confused and befuddled as every one this board seems to be. I give up here, and spend another hour on the phone with some low level Apple phone service employee who probably won’t be able to get a hold of anyone with any appropriate information. Goodbye.
Are the new mac laptop's lithium batteries compliant for world air shipping?
