Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Locked out if iTunes

Two of my family members are locked out of iTunes and can no longer use our family sharing product.

Posted on Aug 8, 2020 4:52 PM

Reply

Best reply

Level 8

39,475 points

Posted on Aug 9, 2020 6:57 AM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

View in context

Similar questions

1 reply

Best reply

Level 8

39,475 points

Aug 9, 2020 6:57 AM in response to Jetst

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.

More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support

Good luck!

Reply

Locked out if iTunes

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up