Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Folio Keyboard for 11-inch iPad Pro - Unsupported Accessory

I keep getting the “this accessory is imported” message when I try to use my Apple Folio Keyboard with my Apple iPad Pro 11-inch.


I did a search and it seems others are having this same problem.


I’ve also read of similar problems with the 9.7-inch iPad Pro and that Apple had extended the warranty on those keyboard.


Does anyone know of a fix?


Is there a similar extension for the 11inch iPad Pro folio keyboards?

Posted on Aug 8, 2020 7:53 PM

Reply
Question marked as Best reply

Posted on Aug 9, 2020 8:41 AM

Hello,


Checkout this Apple Support document on how to troubleshoot Smart Keyboard. If the problem still persists please call Apple.


Use your Smart Keyboard Folio or Smart Keyboard with iPad Pro - Apple Support


Contact AppleCare

2 replies

Apple Folio Keyboard for 11-inch iPad Pro - Unsupported Accessory

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.