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Mac Mini late 2014 mojave 10.14.6 - my photos won't open!

photos won't open. just get the beach ball - have to force quit. have shut down computer a few times - no difference.


Posted on Aug 8, 2020 8:51 PM

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Question marked as Top-ranking reply

Posted on Aug 9, 2020 6:19 AM

Startup in Safe Mode, followed by a normal restart and try opening Photos.

see > > How to use safe mode on your Mac - Apple Support


It is normally to get a little beach-balling if you have a large Photos Library and a slow 5400rpm Hard Drive. If it takes more that a minute or so, open Activity Monitor in Applications > Utilities and look for a unresponsive or a failed process.

see > Activity Monitor User Guide for Mac - Apple Support


EtreCheck is a good hardware and software checker. Just download and run it, then post back here with the Report.

see > https://apps.apple.com/us/app/etrecheck/id1423715984?mt=12

and/or http://www.etrecheck.com/

1 reply
Question marked as Top-ranking reply

Aug 9, 2020 6:19 AM in response to Sheri Anderson1

Startup in Safe Mode, followed by a normal restart and try opening Photos.

see > > How to use safe mode on your Mac - Apple Support


It is normally to get a little beach-balling if you have a large Photos Library and a slow 5400rpm Hard Drive. If it takes more that a minute or so, open Activity Monitor in Applications > Utilities and look for a unresponsive or a failed process.

see > Activity Monitor User Guide for Mac - Apple Support


EtreCheck is a good hardware and software checker. Just download and run it, then post back here with the Report.

see > https://apps.apple.com/us/app/etrecheck/id1423715984?mt=12

and/or http://www.etrecheck.com/

Mac Mini late 2014 mojave 10.14.6 - my photos won't open!

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