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I purchased new iPhone 11 but the right side of my earphone is not working

I purchased new iPhone 11 but the right side of my earphone is not working

iPhone 11, iOS 13

Posted on Aug 9, 2020 12:10 AM

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Question marked as Best reply

Posted on Aug 9, 2020 1:36 AM

I would


  1. try turning the connector around
  2. try cleaning the iphone port for lint and dirt
  3. test the headset in another phone to verify it works



1 reply

I purchased new iPhone 11 but the right side of my earphone is not working

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