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I bought a 2nd hand iPhone 7 recently, and am trying to connect it to my Mac (Mid 2010 Mac Mini running MacOS 10.13.6 and iTunes 12.8.2.3) to put some music onto it, but it is not being recognised in iTunes or Finder. I have checked the USB tab of the System Information window, and the iPhone is showing up there.
iPhone 7, iOS 13
Connect iPhone to Mac
Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
If you are experiencing an issue not listed here, contact support
Connect iPhone to Mac
Use your USB lightening cable --> Resolve USB-related alerts in iTunes - Apple Support
If unable to connect --> If iTunes doesn't recognize your iPhone, iPad, or iPod - Apple Support
For your Mac --> If your computer doesn't recognize your iPhone, iPad, or iPod ...
Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...
See how to --> Sync your iPhone, iPad, or iPod using iTunes on your computer ...
If you are experiencing an issue not listed here, contact support
iPhone 7 not recognised by iTunes
