No Service

Phone shows “no service” says an update is needed I can’t can’t update because “there is no internet connection” but my phone IS connected to WiFi and it shows the WiFi connection on the screen.


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iPhone 8, iOS 13

Posted on Aug 9, 2020 2:09 PM

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Question marked as Top-ranking reply

Posted on Aug 9, 2020 2:11 PM

You need to update the phone using your computer. Use iTunes on Windows or Mac OS earlier than Catalina, Filer on Catalina.

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No Service

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