Itunes Password Not Recognized

I continue to receive a popup windows from iTunes asking me to login. I input my password, the screen goes away, and then pops back up. I know the password is correct because i have used the same password to successfully log in to icloud. I also know its correct because when i use the wrong password, i get an error message from itunes. This window is preventing me from being able to shut my computer down. I tried updating the computer software but that didn't fix the problem.

MacBook Pro 15″, macOS 10.13

Posted on Aug 9, 2020 3:16 PM

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Posted on Aug 10, 2020 3:19 AM

See the steps in the article https://support.apple.com/en-in/HT201400

https://support.apple.com/en-in/guide/music/mus3023/mac


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Itunes Password Not Recognized

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