Apple Event: May 7th at 7 am PT
My Apple ID works fine to open iTunes on my iPad and a IPhone but not on Mac. When I try to open iTunes the password box pops up over and over asking for password. It doesn’t say the password is incorrect,it just keeps popping up and won’t open iTunes.
iMac 21.5″, macOS 10.13
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin.
Etrecheck – System Information.
Web site version if required. https://etrecheck.com
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin.
Etrecheck – System Information.
Web site version if required. https://etrecheck.com
Is this your problem, a somewhat "new" known issue that Apple is actively working on?
Note that some have solved this problem by signing out of iCloud, restarting their device, signing back in.
And, I can't guarantee a solution, but, see:
How Fix Update Apple ID Settings If It Won’t Go Away https://techzillo.com/update-apple-id-settings/
Update Apple ID settings iphone https://discussions.apple.com/thread/251180098
Getting a message to Update Apple ID Settings on iPhone, iPad, or Mac? https://appletoolbox.com/update-apple-id-settings-on-iphone-ipad-or-mac-after-changing-your-password/
Updating Apple ID Settings https://discussions.apple.com/thread/251076026
Update Apple ID Settings On iPhone? What It Means & What ToDo! https://www.payetteforward.com/update-apple-id-settings-on-iphone-what-it-means-what-to-do/
And, you can get support help:
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific help
My Apple ID works fine to open up iTunes on my iPad and iPhone but not on Mac. The password no pops up, it takes my password but the box keeps reappearing asking for password and iTunes will not open.
