I have just updated my iphone software to 13.6. Now immediately after updating the software I have interruptions in audio. I can't here some parts of sentences. How can I fix it?

I have just updated my iphone software to 13.6. Now immediately after updating the software I have interruptions in audio. I can't here some parts of sentences. How can it be fixed?

iPhone 8, iOS 13

Posted on Aug 9, 2020 3:59 PM

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Aug 12, 2020 5:41 AM in response to dasharathP

Hi dasharathP,


Thank you for posting in the Apple Support Communities. It sounds like something may be going on with a connection on your device. We'd like to ask a few questions to help us isolate the issue further, so we can provide the best solution.


Is the issue happening on calls, while playing sound from certain apps, or something else?


Does the issue happen over Wi-Fi, your cellular connection, or both?


Does the issue happen if you're connected to a headset or another audio source via Bluetooth as well?


Cheers!

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Aug 14, 2020 3:33 AM in response to karina184

Hi Karina,

Thank you for the reply.

I noticed the issue was happening when I was playing a video (Youtube/What's up etc.). It continued for 4 hours. Then I found everything was working fine. My internet connection was perfect because all the time I was working from home on my laptop.

I was using headset while watching videos. I use headsets all the time. Currently there is no issue. It seems that it's gone.

Appreciate your time and help.

Kind Regards,

DasharathP




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I have just updated my iphone software to 13.6. Now immediately after updating the software I have interruptions in audio. I can't here some parts of sentences. How can I fix it?

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