The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
How do I remove the activation lock?
You need to help/contact/re-connect to the person you sold this iPad to and both of you need to follow these instructions.
What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support
Best of Luck to You!
You don't.
the person who locked it has to remove it.
If they refuse to do so or can't, the iPad is useless to you.
I sold my iPad and the new owner is saying it has an activation lock
