iCloud keeps displaying my old email
I can't sign into iCloud to erase my lost phone because it is using my old email address and won't let me change it to the current one (which I've been using for several months)
MacBook Pro 13”, macOS 10.15
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I can't sign into iCloud to erase my lost phone because it is using my old email address and won't let me change it to the current one (which I've been using for several months)
MacBook Pro 13”, macOS 10.15
Hey strangevista
Unfortunately the email that you originally linked with iCloud cannot be changed. You can add "recovery email addresses". But the email address that you used to create the iCloud account cannot be changed.
It can be a pain in the butt, but that's how it works as of now.
Hey strangevista
Unfortunately the email that you originally linked with iCloud cannot be changed. You can add "recovery email addresses". But the email address that you used to create the iCloud account cannot be changed.
It can be a pain in the butt, but that's how it works as of now.
I misread your original problem. I apologize.
My dad actually had that happen to him when he had the iPhone 4.
It’s a security feature so the phone’s data cannot be deleted by any random person. Only someone with the necessary credentials.
If you dont remember the password for that old AppleID, you may need to bring it in to an Apple Store and have them bypass that security feature.
It can be a difficult problem to solve, but an Apple-Certified Tech should be able to help!
Do you happen to have two separate and distinct Apple ID's?
Thanks for your response but the email I used to sign up to icloud IS my new email...
Thank-you. No, only the one.
strangevista wrote:
Thank-you. No, only the one.
So did you forget the Apple ID to the "old email address"?
that’s okay. I somehow got it to work, and i think everything is fine. thankx tho
Im interested to know how you did it! Any chance you remember a little about what steps you took?
iCloud keeps displaying my old email