Cant update my mac to 10:15.6. Error "The request timed out. Check your internet connection and try again".

There is nothing wring with my internet connection. The update process slows down when it's 2 minutes left. Tried this several times, over few last days with the same result.

I am on MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports) with 15.15.5 installed. Any ideas, what can be causing the problem?

Grateful for some advice :-).


MacBook Pro 13”, macOS 10.15

Posted on Aug 10, 2020 12:44 AM

Reply
2 replies

Aug 10, 2020 1:32 AM in response to Grey-Rafael

When downloading updates from Apple it is often best to have your mac connected to your router

via cable rather than rely on WiFi.

Forget about System Preferences> Software Update and download, as Luis recommends, the Combo Update

from here, https://support.apple.com/kb/DL2048?viewlocale=en_US&locale=en_US

Do not use the mac while it is downloading or any other devices that share the same internet connection.

Once it has downloaded double-click to install.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cant update my mac to 10:15.6. Error "The request timed out. Check your internet connection and try again".

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.