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olawumi224 Author

Level 1

4 points

My iphone 6 has refused to be restored/updated using itunes

I have tried updating and restoring my iphone 6 but error 4013 keeps coming up despite using the latest version of itunes and a good USB cable. What else can i do?

iPhone 6, iOS 12

Posted on Aug 10, 2020 4:25 AM

Top-ranking reply

ProustGiulio

Level 10

208,596 points

Posted on Aug 10, 2020 4:43 AM

If you already tried all the steps provided in this support article (to no avail):--> If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

contact Apple Support using the link "contact us" that appears at the bottom of the article itself.

Regards

Giulio

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My iphone 6 has refused to be restored/updated using itunes

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