Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ipad 7th generation and smart keyboard

I bought a brand new ipad 7th generation with a smart keyboard. and the directions just say to snap them together and it will automatically work. but my keyboard is not recognizing the ipad. ANy ideas?

iPad Air, iPadOS 13

Posted on Aug 10, 2020 9:01 AM

Reply
Question marked as Best reply

Posted on Aug 10, 2020 11:00 AM

Hopefully you purchased the correct keyboard.


Here are the directions. They include a “Can’t connect your iPad to your keyboard?” link.


Use your Smart Keyboard Folio or Smart Keyboard with your iPad - Apple Support

1 reply

ipad 7th generation and smart keyboard

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.