The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I bought a brand new ipad 7th generation with a smart keyboard. and the directions just say to snap them together and it will automatically work. but my keyboard is not recognizing the ipad. ANy ideas?
iPad Air, iPadOS 13
Hopefully you purchased the correct keyboard.
Here are the directions. They include a “Can’t connect your iPad to your keyboard?” link.
Use your Smart Keyboard Folio or Smart Keyboard with your iPad - Apple Support
Hopefully you purchased the correct keyboard.
Here are the directions. They include a “Can’t connect your iPad to your keyboard?” link.
Use your Smart Keyboard Folio or Smart Keyboard with your iPad - Apple Support
ipad 7th generation and smart keyboard
