Health Activity Sources not including data from 3rd party apps

A couple weeks ago the Activity section (Move calories) of the Health app stopped recognizing a couple of 3rd party apps that I use for workouts - Garmin Connect and Seven. Both are fully enabled under the Privacy settings in my Health profile. These apps previously sent activity data to the Health app, but that has stopped working. The only "data source and access" listed for Activity is my Apple Watch. Other Health categories, such as "Workouts" show my watch, Health, Connect and Seven as data sources. I can manually add Activity data but it also doesn't register against my daily move goal nor do the calories I add show in Activity. Am I missing something to turn these missing sources back on for full data access? I've tried deleting the Garmin app and reinstalling, turning off/on apps in the privacy settings, restarting the phone, etc.

iPhone 7

Posted on Aug 10, 2020 6:03 PM

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1 reply

Aug 12, 2020 6:44 PM in response to lisa_d_18

Hi there lisa_d_18,


It sounds like you have a couple third party apps you would like to use to close the rings on your Apple Watch, but they don't seem to be working. We have some tips that can help. It sounds like you already added the apps in the Health app on the iPhone. You would also want to allow the apps to write to your health data directly on the Apple Watch in Settings > Health > Apps.


Learn more here: Manage Health data on your iPhone, iPod touch, or Apple Watch in the "Add information from your Apple Watch" section. "How Health handles data from multiple sources" also will tell you more about using multiple apps to track your Health data.


We hope it helps!



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Health Activity Sources not including data from 3rd party apps

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