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Anyone else having issues with the iPhone crashing the app or freezing when scanning a document in to send to their Mac? Never had too many issues before the other day. Not sure why the devices are not cooperating. I need it for school to send documents but it just kept crashing on me tonight.
iPhone 11 Pro Max, iOS 13
Hello and welcome to Apple Support Communities, IllyriaMadison1985.
If we understand your post correctly, your iPhone freezes when you try to scan a document. We’d like to help.
Are you using the Notes app to scan your documents? Be sure you're following the steps in this article:
How to scan documents on your iPhone, iPad, or iPod touch using the Notes app
If your iPhone continues to freeze follow this guide:
If your iPhone, iPad, or iPod touch won't turn on or is frozen
Let us know if that resolves this issue for you.
Thanks for using the Apple Support Communities. Take care.
We ended up figuring that out :) thanks.
Iphone Scanning to Mac Catalina OS issue
