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Could not able to activate my ipad

I receive the error message" Your ipad could not be activated because the activation server is temperarily unavailable. Try connecting your ipad to Itunes to activate it, or try again in a few minutes.


i am receving this message in my sister i pad as she has forgotton her user name & Password please help us to restart the ipad. No worries if the data are lost.

iPad Air 2 Wi-Fi, Cellular

Posted on Aug 11, 2020 12:06 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2020 2:19 AM

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com



If you have an issue with device Activation, there are multiple potential causes of this problem. If “waiting until later” has failed to provide satisfactory results, something other than availability of the Activation Server may be the cause. Here are some potential resolutions...


As an alternative to direct activation from the iPad itself, you might try activation by connecting the iPad to your PC (with iTunes installed) or a Mac (with iTunes or Finder). Activation using a PC/Mac often resolves device Activation issues.


It is possible that your WiFi router is unexpectedly blocking access to some internet/server resources - which might be resolved by a restart of your router.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




It is also possible that your currently selected DNS servers(s) are not resolving, or a blocking, some resource addresses. Changing your DNS Server IP Addresses might resolve this problem.


For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below). Where your local network is dual-stack, you should enter both the IPv4 and IPv6 redundant server addresses.


Quad9

9.9.9.9

149.112.112.112

2620:fe::fe

2620:fe::9


OpenDNS

208.67.222.222

208.67.220.220

2620:0:ccc::2

2620:0:ccd::2


Cloudflare+APNIC

1.1.1.1

1.0.0.1

2606:4700:4700::1111

2606:4700:4700::1001


If restart of your home router - or changing your DNS Server settings do not resolve the issue, you should directly contact Apple Support for assistance


Should it be necessary to escalate your issue to Apple Support, the quickest route to engaging with Apple Support will be via the Contact Support link at top-right of this page. Alternatively, you can initiate a support case using the Apple Support App:

https://apps.apple.com/gb/app/apple-support/id1130498044

1 reply
Question marked as Top-ranking reply

Aug 11, 2020 2:19 AM in response to 123_che

If your iPad is disabled, or you have forgotten your iPad passcode, you’ll need to follow this process:

https://support.apple.com/en-gb/HT211078


You’ll need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS).


You’ll also need your AppleID and associated password. If these have also been forgotten, they can be recovered here:

https://iforgot.apple.com


To recover your credentials, you’ll need access to one of the following:

  • Your primary email address mailbox that corresponds with your AppleID
  • Any of the secondary/recovery email addresses that should be configured for your AppleID account
  • Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID


Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.


More information about recovery of your AppleID:

https://support.apple.com/en-us/HT201354


More information about recovery of your AppleID password:

https://support.apple.com/en-us/HT201487


When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com



If you have an issue with device Activation, there are multiple potential causes of this problem. If “waiting until later” has failed to provide satisfactory results, something other than availability of the Activation Server may be the cause. Here are some potential resolutions...


As an alternative to direct activation from the iPad itself, you might try activation by connecting the iPad to your PC (with iTunes installed) or a Mac (with iTunes or Finder). Activation using a PC/Mac often resolves device Activation issues.


It is possible that your WiFi router is unexpectedly blocking access to some internet/server resources - which might be resolved by a restart of your router.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




It is also possible that your currently selected DNS servers(s) are not resolving, or a blocking, some resource addresses. Changing your DNS Server IP Addresses might resolve this problem.


For recommended DNS servers (configured at your home router and/or your iPad), you might choose one of the following Recursive DNS Providers (IPv4 and IPv6 addresses included below). Where your local network is dual-stack, you should enter both the IPv4 and IPv6 redundant server addresses.


Quad9

9.9.9.9

149.112.112.112

2620:fe::fe

2620:fe::9


OpenDNS

208.67.222.222

208.67.220.220

2620:0:ccc::2

2620:0:ccd::2


Cloudflare+APNIC

1.1.1.1

1.0.0.1

2606:4700:4700::1111

2606:4700:4700::1001


If restart of your home router - or changing your DNS Server settings do not resolve the issue, you should directly contact Apple Support for assistance


Should it be necessary to escalate your issue to Apple Support, the quickest route to engaging with Apple Support will be via the Contact Support link at top-right of this page. Alternatively, you can initiate a support case using the Apple Support App:

https://apps.apple.com/gb/app/apple-support/id1130498044

Could not able to activate my ipad

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