Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud breach

I got a call from an unknown number stating that my iCloud account has been breached. The person calling asked me to press 1 or 2 for Apple Support. I pressed 1 and was connected to a boiler room. When I heard that, I hung up without giving any information. I was caught off guard. Can I be scammed?

Posted on Aug 11, 2020 3:53 AM

Reply
Question marked as Best reply

Posted on Aug 11, 2020 3:54 AM

You can only be scammed if you provided personal or financial information to the criminals making the calls.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply
Question marked as Best reply

Aug 11, 2020 3:54 AM in response to darnell182

You can only be scammed if you provided personal or financial information to the criminals making the calls.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

iCloud breach

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.