varunkapasia Author

Level 1

4 points

my warranty is showing We’re unable to validate your product’s purchase date how to solve

We’re unable to validate your product’s purchase date please tell me the solution

MacBook Air 13″, macOS 10.15

Posted on Aug 11, 2020 10:44 AM

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they said "We’re unable to validate your product’s purchase date." I need to register for my warranty , when I enter the purchase date, they say invalid
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Unable to validate my date of purchase. Please contact Apple Support I tried to check my warranty at https://checkcoverage.apple.com/ The system advise me to input purchase date from a receipt, after that it gave me the following message: We’re sorry, but we are unable to validate your date of purchase. Please contact Apple Support What should I do to solve this problem?
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1 reply

Level 10

155,042 points

Aug 11, 2020 10:49 AM in response to varunkapasia

Update your proof of purchase - Apple Support

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my warranty is showing We’re unable to validate your product’s purchase date how to solve

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