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I need my puk pin to unlock my sim

Locked sim pin cannot get a reset code thru texts Because I can’t receive incoming text messages or make phone call

iPhone 8, iOS 13

Posted on Aug 11, 2020 11:38 PM

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Question marked as Best reply

Posted on Aug 12, 2020 12:33 AM

If you have forgotten or don't know your SIM PIN

Never try to guess a SIM PIN or PUK code.* The wrong guess can permanently lock your SIM card, and then you would need a new SIM card. If your device asks for a PIN or code that you don't know, here's what to do:

  1. Contact the carrier that gave you the SIM card. If you aren't sure which carrier to call, remove the SIM card and check the card for the carrier's name or logo.
  2. Ask your carrier to help you unlock your SIM card using the default SIM PIN or PUK code. 
  3. If you can't unlock your SIM card using the SIM PIN or PUK code or if an alert states, "PUK exhausted", ask for a new SIM card.


*If you enter the wrong SIM PIN too many times, your wireless carrier may be able to give you a Personal Unlocking Key (PUK).



1 reply
Question marked as Best reply

Aug 12, 2020 12:33 AM in response to krystle260

If you have forgotten or don't know your SIM PIN

Never try to guess a SIM PIN or PUK code.* The wrong guess can permanently lock your SIM card, and then you would need a new SIM card. If your device asks for a PIN or code that you don't know, here's what to do:

  1. Contact the carrier that gave you the SIM card. If you aren't sure which carrier to call, remove the SIM card and check the card for the carrier's name or logo.
  2. Ask your carrier to help you unlock your SIM card using the default SIM PIN or PUK code. 
  3. If you can't unlock your SIM card using the SIM PIN or PUK code or if an alert states, "PUK exhausted", ask for a new SIM card.


*If you enter the wrong SIM PIN too many times, your wireless carrier may be able to give you a Personal Unlocking Key (PUK).



I need my puk pin to unlock my sim

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