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User profile for user: JohnBaron
JohnBaron Author
User level: Level 1
10 points

Front and rear camera black, flashlight not working - probably software error

Hi,


I bought a secondhand iPhone 7. I did a factory reset and everything worked fine for a couple of days.

I went to France (from Belgium) in a car without airco (12h drive) while it was very hot. I never put him on the dashboard and didn't get the overheating message. But suddenly the camera didn't work anymore, all I got is a black screen. Not sure if the drive and heat are related to the problem.


I restarted the phone a few times, without succes. After a while, I restarted by holding the volume-down button and the power button, and suddenly the camera's where back.


Not long after that, they went out again. Now I didn't do a reset, but a full wipe and reinstall. After 4 times, the camera was back. But the morning after that, it was broke again.


Before taking it to an Apple Repair Center, can I try some things to fix this myself?


iPhone 7, iOS 13

Posted on Aug 12, 2020 2:15 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
410,478 points

Posted on Aug 12, 2020 2:20 AM

On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. ... If the LED flash doesn't work as a flashlight, contact Apple Support for help with your iPhone, iPad, or iPod touch. If the flash works only sometimes, open the Camera app and tap the flash button to choose a different setting.


If the camera or flash on your iPhone, iPad, or iPod touch isn't ...

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
410,478 points

Aug 12, 2020 2:20 AM in response to JohnBaron

On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. ... If the LED flash doesn't work as a flashlight, contact Apple Support for help with your iPhone, iPad, or iPod touch. If the flash works only sometimes, open the Camera app and tap the flash button to choose a different setting.


If the camera or flash on your iPhone, iPad, or iPod touch isn't ...

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User profile for user: JohnBaron
JohnBaron Author
User level: Level 1
10 points

Aug 12, 2020 2:55 AM in response to JohnBaron

I tried:

  • Disabling voice-over (since you find that advice on the internet),
  • Resetting all settings,
  • Resetting network settings (doesn't seem logical, but found that as a solution somewhere),
  • Erase all content and settings,
  • Restore the phone from the iPhone and from Music (iTunes) (the latter should reset more deeply, I read somewhere),
  • Changing the flash-setting from within the camera-app.
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Front and rear camera black, flashlight not working - probably software error

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