phone is not shutting off

Hi My wife iphone 8 Plus is not shutting down or allowing us to do anything

Posted on Aug 12, 2020 7:41 AM

Top-ranking reply

ProustGiulio

Level 10

209,820 points

Posted on Aug 12, 2020 7:58 AM

See this support article:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

keeping in mind that you can turn it off also going to Settings>General>Shut Down... (the last option at the very bottom).

Regards

Giulio

View in context

Similar questions

1 reply

Top-ranking reply

ProustGiulio

Level 10

209,820 points

Aug 12, 2020 7:58 AM in response to feroz130

See this support article:--> If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

keeping in mind that you can turn it off also going to Settings>General>Shut Down... (the last option at the very bottom).

Regards

Giulio

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

phone is not shutting off

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up