Game Purchases 8.12.20

I have been trying to report mistaken purchases.... already purchased the game in the past. Mistakenly, it was purchased 2x again this morning. The only way to report is with the order number. I cannot locate the order numbers... I only know it was a bowling game and we have now purchased this game 3x. We want refunded for both the mistaken purchases that were made this morning on 8.12.2020.

iPad 2, iOS 9

Posted on Aug 12, 2020 8:42 AM

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Question marked as Top-ranking reply

Posted on Aug 12, 2020 8:55 AM

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

3 replies
Question marked as Top-ranking reply

Aug 12, 2020 8:55 AM in response to Greer5683

You are not speaking to Apple, this is a user to user community. 


We are unable to help with refunds, account issues or purchases  


Cancel/see your subscriptions here - See or cancel your subscriptions - Apple Support 


Try applying for a refund here, but there is no guarantee it will be refunded - Request a refund for apps or content that you bought from Apple – Apple Support


Or Contact Apple Support - Contact - Official Apple Support

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Game Purchases 8.12.20

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