Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Icloud photos stuck at 1% / saying storage is full

Ive tried log out / log in to icloud - no improvement


reset all setting - no improvement


deleted tons of my photos and videos - no improvement


deleted apps - no improvement


back up using my pc - no improvement


I cant use my phone it keeps crashing and what else can I do to make it work?


Iphone 7

Posted on Aug 12, 2020 2:51 PM

Reply
8 replies

Aug 14, 2020 12:21 AM in response to zinacef

Hi! I deleted all contents and reset all setting on my phone and it worked! I have my photos back up anyway on icloud. I also deleted some apps .


i called apple support and nothing work so I figured to reset and just delete all

contents of my phone.


it worked but you just have to log in all your accounts again so make sure you write down your passwords 😊


hope this helps!

Icloud photos stuck at 1% / saying storage is full

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.