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apple receipt

I received an apple receipt via email which I did not order. when I want to cancel it asks for my social security and credit which I don't want to give. I went into apple.com but don't know how to cancel. Please help, I have 24 hours to cancel.

Posted on Aug 12, 2020 3:17 PM

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Question marked as Top-ranking reply

Posted on Aug 12, 2020 3:22 PM

Apple will never ask for this information, this is likely a scam

See > Recognise and avoid phishing messages, phoney support calls and other scams – Apple Support


You might also find these handy to verify if it is an Apple charge

See your purchase history in the iTunes Store on a Mac or PC - Apple Support

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Question marked as Top-ranking reply

Aug 12, 2020 3:22 PM in response to mbferdy

Apple will never ask for this information, this is likely a scam

See > Recognise and avoid phishing messages, phoney support calls and other scams – Apple Support


You might also find these handy to verify if it is an Apple charge

See your purchase history in the iTunes Store on a Mac or PC - Apple Support

Aug 12, 2020 4:59 PM in response to mbferdy

That is a scam. Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers . 


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Identifying legitimate emails from the iTunes Store.     


Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.


reportphishing@apple.com

apple receipt

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