Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App store

You must spend your balance before you can change stores. If you don’t have a credit cart, cnotach iTunes Store support.

iPhone 6, iOS 12

Posted on Aug 12, 2020 3:43 PM

Reply
Question marked as Best reply

Posted on Aug 12, 2020 3:44 PM

This means that you must spend any outstanding balance


  1. Try downloading an app or song of an equal or greater value
  2. If that doesn't work, you can contact iTunes to zero it but the first option will be quicker.
1 reply

App store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.