You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Frozen Screen

My phone has been frozen for hours and I forced restarted 10+ times and it still is frozen. I am not able to touch the screen at all so I can't even connect it to my laptop. Is there anything else I can do to fix this?

iPhone XR, iOS 13

Posted on Aug 12, 2020 4:31 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2020 2:16 PM

"....I am not able to touch the screen at all so I can't even connect it to my laptop...."


Why?


try

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

1 reply

Frozen Screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.