HomePod drop calls

iPhone X, HomePod both with latest software.


I ask Siri to make a phone call. The HomePod responds correctly and initiates the call. The HomePod rings and as soon as the person I am calling picks up, the audio drops out. I do not even hear the person answer the phone.


I have restarted and reset all devices multiple times and the issue persists.


Anyone have a similar situation or solution?

HomePod

Posted on Aug 12, 2020 5:50 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2020 7:55 PM

Update: I just updated my iPhone to 13.6.1 and it fixed it, do this and try it again.

Go to Settings > General > software Update. You will see 13.6.1 is released. Update your other devices as well.

Thanks

4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

HomePod drop calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.