Newsroom Update

Updates to the Home experience elevate entertainment and bring more convenience. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

HomePod drop calls

iPhone X, HomePod both with latest software.


I ask Siri to make a phone call. The HomePod responds correctly and initiates the call. The HomePod rings and as soon as the person I am calling picks up, the audio drops out. I do not even hear the person answer the phone.


I have restarted and reset all devices multiple times and the issue persists.


Anyone have a similar situation or solution?

HomePod

Posted on Aug 12, 2020 5:50 PM

Reply
Question marked as Best reply

Posted on Aug 12, 2020 7:55 PM

Update: I just updated my iPhone to 13.6.1 and it fixed it, do this and try it again.

Go to Settings > General > software Update. You will see 13.6.1 is released. Update your other devices as well.

Thanks

4 replies

HomePod drop calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.